Privacy & Security Policy

 

At Sultive, your privacy matters. This policy outlines what information we collect, how we use it, and the steps we take to protect it. By using our website, you agree to the practices described below. If you do not agree with any part of this policy, please refrain from using the site.


What Information Do We Collect?

We may collect both personal and non-personal information when you interact with our website or customer service. This includes:

  • Personal Information: Name, email address, shipping/billing address, phone number, and payment details when you make a purchase or contact our support team.

  • Anonymous Data: Non-identifiable information such as browser type, device used, and pages visited to help us understand how customers use our site.


How Do We Use Your Information?

  • To process and fulfill your orders

  • To provide customer service and respond to inquiries

  • To improve our website, products, and overall shopping experience

  • To send order updates and occasional promotional emails (if you’ve opted in)

Your information stays within Sultive. We do not sell or share your personal information with third parties, except as necessary to fulfill your order or comply with legal requirements.


Removing Your Information

If you would like to update or delete your personal information from our database, please reach out to us via the Contact Us page. We will process your request as quickly as possible.


Anonymous Usage Data

We use anonymous, aggregated data to better understand how visitors navigate and use our website. This helps us improve site functionality, design, and content to better serve you.


Your Trust Matters

Sultive is committed to protecting your privacy and keeping your data secure. If you have any questions about this policy or how we handle your information, please don’t hesitate to contact us.